Terms of Use and Privacy Policy

Introduction to the Terms of Use

Welcome to our online store. Please read below the terms and conditions governing your use of this Store, as well as all legal consequences arising from your use of the Store’s services through this electronic platform.

Any person using the Store, whether as a consumer of the Store’s products or services or otherwise, shall be deemed to have fully accepted and agreed to all provisions and terms of this Agreement, while having full legal capacity under Sharia, applicable regulations, and law. Such use also confirms the user’s commitment to comply with this Agreement and all provisions stated herein.

This Agreement applies to all forms of transactions between the consumer and the Store. It shall become valid and effective upon your acceptance of its terms and commencement of registration with the Store, pursuant to Article Ten of the Saudi Electronic Transactions Law.

Article One – Introduction and Definitions

The above introduction forms an integral part of this Agreement. The following terms shall have the meanings assigned to them below:

“Store” means all forms of the Store available through the internet, including an electronic application, website, or physical retail outlet.
“Consumer” means any person engaging in e-commerce for the purpose of obtaining products or services offered by the Store through its electronic platform.
“Agreement” means these Terms and Conditions, which govern and regulate the relationship between the parties to this Agreement.

Article Two – Legal Capacity of the Consumer

The Consumer confirms that they have full legal capacity, in accordance with Sharia and applicable laws and regulations, to transact with the Store, or that they are at least eighteen (18) years old.
The Consumer acknowledges that, in the event of any violation of this Article, they shall bear full responsibility for the consequences of such violation toward third parties.

Article Three – Nature of the Store’s Obligations

The Store’s obligation toward Consumers is to provide the relevant service or product.
The Store may also provide additional services, including after-sales services or other related services, depending on the nature and type of the service or product requested by the Consumer.

Article Four – Rules of Use

The Consumer shall use the Store’s electronic platform in a manner consistent with public morals and the laws and regulations applicable in the Kingdom of Saudi Arabia.
When purchasing any service or product from the Store, the Consumer shall not use such service or product in any manner that violates public morals or the laws and regulations applicable in the Kingdom of Saudi Arabia.

Article Five – Accounts and Registration Obligations

Upon applying for membership or registration with the Store as a user, you shall be required to disclose certain information and select a username and confidential password to access the Store’s services. By doing so, you agree to the following:

You are responsible for maintaining the confidentiality of your account information and password, and you agree to immediately notify the Store of any unauthorized use of your account information or any other breach of confidentiality.
Under no circumstances shall the Store be liable for any direct or indirect, material or non-material loss incurred as a result of disclosure of the Consumer’s username or password.
You agree to use your Store account or membership personally and remain fully responsible for it. If another person uses your account, this shall be deemed evidence that you have authorized such person to use the Store in your name and on your behalf.
You agree to use the Store in good faith, seriously, and honestly.
You agree to provide true, accurate, current, complete, and lawful information about yourself as required during registration with the Store and to update such information whenever it changes or whenever necessary.
Our Store undertakes to treat your personal information and contact details with complete confidentiality.
If the Store determines that you have provided false, inaccurate, outdated, incomplete, unlawful, or otherwise non-compliant information in violation of these Terms of Use, the Store shall have the right to suspend, freeze, or terminate your membership, Store account, or platform account, without prejudice to any other rights or lawful remedies available to the Store for the protection of its rights and other Consumers.
In the event of failure to comply with any of the above provisions, the Store management shall have the right to suspend or terminate your Store account or membership or prevent you from accessing the Store’s services again.

Article Six – Electronic Communications and Official Means of Communication

The parties to this Agreement agree that communications shall take place through the email address registered on the platform.
The Consumer agrees that all agreements, notices, statements, and other communications provided electronically shall have the same legal effect as written communications and shall independently satisfy applicable legal and Sharia requirements.
The Consumer agrees that the Store may contact and notify them of any provisions relating to this Agreement or their transactions with the Store through general messages sent to all Consumers or specific messages sent to selected users of the Store.

Article Seven – Amendments to the Terms of Use and Fees

If any provision or clause of this Agreement is cancelled, invalidated, or ceases to be enforceable, this shall not affect the validity of the remaining provisions, clauses, rules, or terms of this Agreement, which shall remain in effect until further notice from the Store management.
This Agreement, as amended from time to time where necessary, constitutes the operating mechanism, understanding, and agreement between the Consumer and the Store.
The Store may impose fees on certain Consumers depending on the offers, products, or services requested, or based on any fees or taxes imposed by the government according to the nature of the relevant product or service.
The Store reserves the right to add, increase, reduce, or deduct any fees or expenses pursuant to the provisions and terms of this Agreement in relation to any Consumer, regardless of the reason for registration.

Article Eight – Payment and Settlement Services

The Store, through its partners, provides payment and settlement services. Payments may be completed entirely online through the payment methods available on the Store or through any other payment method made available by the Store from time to time.
The Store undertakes to determine the price of any service or product offered through the Store in accordance with generally accepted market value.
The Store undertakes to provide invoices, payment receipts, and acknowledgment receipts for all amounts and revenues arising through the Store and shall provide the Consumer with an invoice for any purchased service or product.
The Store undertakes to maintain generally accepted accounting standards within its electronic store in accordance with this Agreement and in support of legal, economic, commercial, and regulatory interests.

Article Nine – Intellectual Property

All intellectual property rights relating to the Store are fully owned by the Store, whether such rights existed before or arose after the establishment of this electronic platform.
The Consumer shall respect all intellectual property rights of the Store, including the Store name, wording, trademarks, logos, symbols, and all other materials belonging to or displayed by the Store. All such rights associated with the Store are the exclusive intellectual property of the Store.

Article Ten – Store Liability

The Store undertakes to conduct its commercial activities through this electronic platform in compliance with the laws and regulations applicable in the Kingdom of Saudi Arabia and in accordance with this Agreement.
The Store shall not be liable for any claims arising from errors or negligence, whether directly, indirectly, incidentally, or as a result of actions by the Consumer or a third party, including shipping companies.
The Store, its employees, owners, and representatives undertake to ensure that the relevant product or service is lawful, legitimate, authorized under the laws and regulations of the Kingdom of Saudi Arabia, and used for lawful purposes.

Article Eleven – Restriction of Access or Membership

The Store may suspend or terminate the Consumer’s membership or restrict the Consumer’s access to the platform’s services at any time, without prior notice and for any reason, without limitation.

Article Twelve – Governing Law

These Terms of Use are governed by and construed in accordance with the laws, regulations, and legislation in force in the Kingdom of Saudi Arabia and shall be fully subject to the applicable laws and competent authorities of the Kingdom of Saudi Arabia.

Article Thirteen – General Provisions

If any provision or clause of these Terms of Use is cancelled, invalidated, or ceases to be enforceable, this shall not affect the validity or enforceability of the remaining provisions and clauses, which shall remain in force until further notice from the Store management.

These Terms of Use, as amended from time to time where necessary, constitute the complete Terms of Use, operating mechanism, understanding, agreement, and contractual relationship between the Store and the Consumer. Both parties further agree to the following:

The Arabic language shall be the governing language for the interpretation of this Agreement or in the event of any translation into another language.
All prices displayed for the Store’s services or products may be amended from time to time.
Any promotional or marketing offers provided by the Store are temporary, and the Store reserves the right to amend or discontinue such offers at any time.
The parties to this Agreement shall conduct their dealings in a manner that does not violate applicable Sharia principles, regulations, or laws relevant to the nature of the transaction between the Store and the Consumer.
These Terms of Use may only be terminated pursuant to a decision issued by the Store management.